Social Collaboration has been introduced in Exact Synergy Enterprise since product update 259. However, to run Social Collaboration, the website must be linked to an application pool with .NET CLR version 4.0, and the “Integrated” managed pipeline mode.
The system administrator can either create an application pool with .NET CLR version 4.0, and the “Integrated” managed pipeline mode, or choose from an existing application pool by changing the properties.
To update the existing application pool, or create an application pool, do the following: