Exact Globe Next provides the flexibility for you to
set your preferred settings to manage your order administration. The
settings you have defined will determine how the order-related operations, from
quotations to order entries up to fulfillment and shipment of orders, are
handled by the system.
The information in this
document is applicable to product update 416 and higher. If you have versions
lower than this, certain features explained here will not be applicable.
Quotation section
Discount / Extra charges
Select this check box to display the Discount ?
Extra charges screen automatically when you close the quotation. If
the check box is not selected, you can still go to the Discount ?
Extra charges screen by clicking the Specific button in
quotation.
Authorise quotations
Select this check box to require a quotation to be authorized before it can be processed.
Entry section
Default warehouse
Type or select the default warehouse code to be used when you record a new order. This default warehouse
code will be reflected in the header section.
Shipping via
Type or select the default shipping method code. When you
record a new order, this default shipping method will be reflected in the
header section. Click By
debtor to change the shipping method for selected debtor(s).
Request type: Service activity
Type or select the service activity type.
Note: This is available only if you have SE5410 — Service Management Enterprise in your license.
Item selection
Select the item selection option when you record a sales
order. There are two options available which are All items and Product
ranges by debtor. If you select All items, you will see the
list of all items when you press F2 in the item column to select the item. If
you select Product ranges by debtor, only the items defined in the
price agreement with the particular debtor can be selected when you press F2 in
the item column.
Note: This function is available only if you
have SE1222 — E-Price Management in your license.
Invoice method
Select the default invoice method used when you create a
quotation, sales order or service order. There are two options available which
are Fixed and Time & Material. If you select Fixed, extra quantity will not be added to the original
sales order and the invoice will not include the extra quantities. However, if
you select Time & Material, the extra quantity that has been
delivered will be added to the original sales order and the invoice that is
generated will always include the extra quantities. This happens on one
condition that the extra delivered item is used in one of the original sales
order lines. By default, the invoice method is set to Fixed.
Calculate prices
Select the required debtor discount option to calculate the
line discount during sales/service order entry or sales/service invoice entry.
There are three options available which are:
- Invoice debtor
Select this to use the line discount associated to the invoice debtor.
This is the default setting.
- Sales order debtor
Select this to use the line discount associated to the sales order
debtor.
- Invoice debtor * Sales order debtor
Select this to use the line discount linked to the sales order debtor
first. Subsequently, the line discount linked to the invoice debtor will
be used on the already discounted amount.
Selection: Serial/batch numbers
Select the required option for selection of serial/batch
numbers of items when creating a sales order or fulfilling a sales order. There
are three options available: Manually, Valid and All.
Select Manually o manually select the serial/batch
numbers, Valid to select only from a list of valid
serial/batch numbers linked to the existing stock, or All to
select from all the available serial/batch numbers in the system. By
default, Selection: Serial/batch numbers is set to Manually.
Note: This function is available only if you
have E-Serial/Batch in your license.
Profit calculation
Select the required option to calculate the profit
percentage. There are two options available, which are Markup and Margin.
The default Markup setting will calculate the profit by
dividing the gross profit with the cost price. Alternatively, select Margin to
calculate the profit by dividing the gross profit with the sales price.
Discount calculation
Select the required option to calculate the total discount.
There are two options available, which are Line discount after price
list discount and Price list discount + Line discount. Select Line
discount after price list discount to calculate the discount using the
price list discount first and then calculate the discount using the line
discount over the discounted amount. Alternatively, select Price list
discount + Line discount to calculate the total discount by adding the
price list discount and the line discount rates.
Credit line risk control
Select the required option to determine which amount is to
be used when checking the credit line of the debtor during the order/invoice
process. There are four available options:
- Authorised sales orders
Select this to take into account of amounts in authorized sales
orders, invoices to be authorized, authorized invoices, and final invoices
when checking the credit line of the debtor.
- Invoices to be authorised
Select this to take into account of amounts in invoices to be authorized,
authorized invoices, and final invoices when checking the credit line of
the debtor.
- Authorised invoices
Select this to take into account of amounts in authorized invoices and
final invoices when checking the credit line of the debtor.
- Final invoices
Select this to take into account of only amounts in final invoices when
checking the credit line of the debtor.
Note: For each option, the amount of the
order/invoice that is being processed is also taken into account.
Fulfillment date basis
Select the type of fulfillment date basis to calculate the
lead time. You can select one of the following:
- Calendar — Select this if you want the production order planning to follow the working day whereas other
activities will be based on the calendar day.
- Working day — Select this if you want the requirement and lead time calculations to follow the working
days defined in the schedule.
The lead time calculation affects the following:
- creating, editing, or copying sales orders or
service orders
- processing quotations to sales orders
- generating back orders, and
- generating production suborders.
Stock check: To be received
Select the option to determine the calculation of the
available to promise (ATP) stock. ATP stock refers to the available stock on a
specific fulfillment date. There are two available options:
- Inclusive
Select this to include the stock to be received which has yet to be
allocated in the calculation of the ATP stock. This is the default
setting.
- Exclusive
Select this to exclude the stock to be received which has yet to be
allocated in the calculation of the ATP stock.
Note: This function is available only if you have E-Order or E-Service management in your license.
See the following table for the two calculation formulas of
the ATP stock based on the setting:
Setting
|
ATP calculation
|
Inclusive
|
Free stock + To be received not allocated - To be
delivered not allocated
|
Exclusive
|
Free stock - To be delivered not allocated
|
Stock check: Backorders (Days)
Type the number of days to define the date range to be used
in the stock check calculation. Only a value of between 0 and 999 is accepted
for this field. With this function, you can determine the end date of the date
range used to check on the back order transactions in the calculation of stock
as the system does not necessarily need to include all the back order
transactions when calculating the stock. Based on the number of days entered,
the end date can be defined starting from the current date (system date).
In general, the formula of defining the end date is:
End date = Current date + Days entered in Stock
check: Backorders (Days) - 1
See the following examples if different number of days is
entered and the current date is 01-06-2007:
- If Stock check: Backorders (Days) = 0, no
date range is defined. All back order transactions will be included in the
stock check. This is the default setting.
- If Stock check: Backorders (Days) = 1, the end
date of the date range is 01-06-2007. Thus, all back orders with
fulfillment date that falls on and before this date will be included in
the stock check.
- If Stock check: Backorders (Days) = 2,
the end date of the date range is 02-06-2007. Thus, all back orders with
fulfillment date that falls on and before this date will be included in
the stock check.
Note: This function is available only if you
have E-Order or E-Service management in your license.
Discount / Extra charges
Select this check box to display the Discount/Extra charges screen
automatically at the closing of the sales order. If the check box is not selected,
you can still go to the Discount/Extra charges screen by
clicking the Specific button in the sales order.
Change of cost centre
Select this check box to allow you to change the cost centre
in the sales order or quotation. You will see the cost centre column in the
sales order/quotation screen if you select the check box.
Order performance dates
Select this check box to allow the performance dates to be
filled in when you create a sales order/service order. If you select the check
box, you will see the Requested date, Planned date and Original
Planned date columns when you create a sales order/service order.
For more information on order performance dates, see Defining sales order columns.
Generate project
Select this check box to allow a project to be generated
automatically whenever you create a sales order or sales quotation.
Generate project
Allocation: Copy project
Select this check box to copy projects when allocating
stock. If the Allocation: Copy project check box is selected,
there are various scenarios when items are allocated or unallocated:
- Allocating: The project code is created automatically in
the sales quotation, sales order, service order, or internal use entry.
This project code will be copied from the sales quotation, sales order,
service order, or internal use entry to the interbranch transfer or free
stock.
Unallocated: The project code from the interbranch transfer or free stock
will be removed if it is the same as the project code in the sales
quotation, sales order, service order, or internal use entry.
- Allocating: The project code is automatically created in
the sales quotation, sales order, service order, or internal use entry.
This project code will be copied to the purchase order lines. The project
code in the purchase order header will display the last project code
displayed in the purchase order line.
Unallocated: The project code in the purchase order will be removed if it
is the same as the project code in the sales quotation, sales order,
service order, or internal use entry.
- Allocating: Different project codes are created for the
sales quotation, sales order, service order, or internal use entry, and
purchase order.
Unallocated: Parent and child relationship will be removed if there are
any.
If the Allocation: Copy project check box
is not selected, there are various scenarios when items are allocated or
unallocated:
- Allocating: The project code is not created for sales
quotations, sales orders, service orders, or internal use entry. Parent
and child relationship is not created, and the project code is not created
for purchase orders, interbranch transfers, or free stock.
Unallocated: The project code in purchase orders, interbranch transfers,
or free stock will not be removed.
- Allocating: The project code is not created for sales
quotations, sales orders, service orders, and internal use entry. Parent
and child relationship is not created for sales quotations, sales orders,
service orders, internal use entry, and production orders. However, the
project code is created for production orders.
Unallocated: The project codes in production orders are not removed.
Representatives only
Select this check box to limit only resources with the
representative role to be available for selection at the header section of the
entry screens when you record a new sales order, RMA (Return Material
Authorization) order, quotation, sales invoice, or direct invoice. This can be
done at Order ? Entries ? Sales order,
Order ? Entries ? RMA orders, CRM ? Quotations, Invoice ? Entries ? Invoices, and Invoice ? Entries ?
Direct invoices respectively. If the check
box is not selected, any active resource can be selected when you record sales
orders, RMA orders, quotations, invoices, or direct invoices.
Skip order header
Select this check box to skip the header section when
creating a sales order/service order. You can go directly to the Item column
in the order line after selecting the order number.
If you do not select the check box, the cursor will go to
the next available field in the header section after you select the order
number. You have to manually type the Your reference number, which is set to
mandatory.
Negative margin check
Select this check box to check for any negative margin (net
sales price is lower than the standard cost price) of a sales or a service
item. If negative margin is detected, a warning message will be displayed
asking if you wish to continue creating the sales order.
Logbook
Select this check box to log the price changes recorded in
the sales orders/service orders.
Always use default debtor price list
Select this check box to use the price list or price
agreement selected for the debtor at debtor maintenance (go to Finance ? Accounts receivable ? Maintain or CRM ? Accounts ? Maintain accounts, and then click Open or New).
If this check box is selected, the price lists that are linked to the
debtors in the debtor maintenance will be used. The sales price will be based
on the following priorities (no. 1 indicates the highest priority):
- Project rate defined in the project that is linked to the orders or invoices.
- Price agreement defined for the specific item for the specific debtor.
- Price agreement defined for the item group for the specific debtor.
- Price list or price list of the item group linked to the specific debtor.
- Sales price of the item.
If this check box is not selected, the sales price of the
item will be based on the following priorities (no. 1 indicates the highest
priority):
- Project rate defined in the project that is linked to the orders or invoices.
- Price agreement defined for the specific item for the specific debtor.
- Price agreement defined for the item group for the specific debtor.
- Price list or price list of the item group linked to the specific debtor.
- Price list of the item.
- Price list of the item group.
- Sales price of the item.
By default, this check box is not selected.
Note: Although sales prices are automatically
assigned to the items based on the priority above, you can change the price
list or price agreement in the sales order entry screen if you have function
rights to change price list at Quotation ? order ? invoice entry.
Add extra receipt to sales order
Select this check box to automatically add extra items
received to the sales order as free stock if the quantity ordered is less than
the items received. By default, this check box is not selected. In the Variance
box, type the percentage to determine the difference between the ordered
quantity and received quantity to be included in the sales order. If the extra
quantity received is less than or equal to the variance percentage, then the
extra quantity received will be included in the sales order. The minimum value
is 0.00 and the maximum value is 999.99. By default, the variance is 0.00.
Click By
debtor to add or remove the extra receipt function from the debtor(s).
In the Add extra receipt to sales order screen, select a
debtor, and then click Change. A message "Add extra receipt to
sales order?" will be displayed. Select Yes to add extra
receipt to sales orders for the selected debtor, or No to
remove the extra receipts function from the selected debtor. Click OK to
continue, or Cancel to exit.
Drop ship
Select this check box to activate the drop ship
functionality. If you have previously activated the drop ship functionality but
decided to disable it now, the following validation process will take place
when you disable the function:
- The system will check if there are any outstanding sales
and/or purchase orders that are yet to be fulfilled or received registered
to the drop ship warehouse. If yes, a message "Some drop ship orders
are yet to be fulfilled and/or received. Changing this setting will remove
all setups for drop ship. Would you like to continue?" is displayed.
When you click Yes, the type of warehouse and item supplier
will be converted from drop ship to normal or you can click No to
terminate the process.
- When there are no outstanding orders, a message
"Changing this settings will remove all setups for drop ship. Would
you like to continue?" is displayed. When you click Yes,
the type of warehouse and item supplier will be converted from drop ship
to normal or you can click No to terminate the process.
Authorise section
Sales order
Select this check box to require a sales order to be
authorized.
Service order
Select this check box to require a service order
to be authorized.
RMA order
Select this check box to require a Return to Merchandiser
Authorization (RMA) order to be authorized.
Message if exceeded
Select this check box to enable a warning message box to be
displayed when a debtor has exceeded the credit line during authorization.
Note: This check box is automatically selected if
you do not select the Exceeding permitted check box.
Exceeding permitted
Select this check box to enable a sales order to be
authorized even if the debtor has exceeded the credit line.
Note: This check box is automatically selected
if you do not select the Message if exceeded check box.
Blanket order
Select this check box to require a blanket order to be
authorized.
Confirm section
Check credit line
Select this check box to check the credit line of a debtor
before the confirmation document is printed. If the debtor has exceeded the
credit line, the confirmation document will not be printed. If you do not
select this check box, the credit line of the debtor will not be checked and
the confirmation document will be printed even though the credit line has
exceeded.
RMA order
Select this check box to make it mandatory to print RMA
order confirmations. However, this can be overridden during an RMA order entry
if you clear the RMA order confirmation check box in the
conditions screen.
Fulfilment section
Create cost price entry
Select whether to use the Sales order debtor or
the Invoice debtor to create the cost price entry during
fulfillment.
Check credit line
Select this check box to check the credit line
of a debtor before fulfillment. If the debtor has exceeded the credit line, you
cannot fulfill the order. If you do not select this check box, the credit line
of the debtor will not be checked and fulfillment can be done even if it
exceeds the credit line.
Use enrichment
Generate project
Select this check box to enable the enrichment
functionality in the system. If you select this check box, the Allocate and Enrichmentbuttons will be available at
Order ? Entries ? Picking list. With the enrichment functionality, the warehouse manager will
have greater control over the outflow of goods by adding more information on
the picking list such as assigning goods from a specific location and
with specific serial/batch numbers. For more information, see Enriching
Items and Allocating
Items in Picking List.
New line: Add to sales order
Select this check box to select the Add to sales order check box by default when you open the Fulfillment screen
at Order ? Entries ? Fulfillment and record an extra fulfillment in a new line. By selecting the Add to sales order check box under the Add to sales order column
in the Fulfillment screen, the extra fulfillment will be added to the original sales order and invoice, and printed on the delivery note.
Backflush explosion items
Select this check box to have the quantities of the exploded items in the order fulfillment screen to be calculated from the quantity fulfilled of the main item based on the bill of material.
Note:
- This is available only if you have SE1332 — E-Bill of Materials in your license.
- This is applicable only to items with the Explode - Fulfillment attribute.
Hours
Select this check box to enable hour items to be fulfilled.
Use multiple layouts
Select this check box to enable multiple layouts for
delivery notes, sales order confirmations, service slips, sales
quotation, or sales returns to be printed at the same time during a
fulfillment session. If you select this check box, you can maintain the
multiple layouts via System ? Logistics ? Layouts. You will not see this menu path if you do not select this check box.
Selection: Multiple
Select this check box to enable multiple sales orders to be
selected at the same time for fulfillment. If the check box is not selected,
every sales order has to be fulfilled separately.
Check stock
Select this check box to run a stock check before
fulfillment. If stock is not sufficient, you cannot fulfill the order and the
delivery note will not be printed. If you do not select this check box, stock
will not be checked before fulfillment. Hence, fulfillment can be done and the
delivery note will be printed even if the stock level is negative.
Project logic hours and expense items
Select this check box so that the project code will not be filled in the stock fulfilment line for an hour or expenses item that uses the Profit & Loss general ledger account type. With this, the total of the cost accounts will be equal to the sum of costs displayed in the project card. This is also applicable to the sales order return process and the Service Management Solution (SMS) authorization process for service activities.
Shipment section
Generate tracking number
Select this check box to generate the shipment tracking
numbers.
Use shipment
Select this check box to display the shipment pop-up screen, and enable the Shipment button in the sales order process flow. By default, the check box is selected.
Note: The check box will only be displayed if you have SE1340 — E-Shipment in your license.
Selection codes section
Service
Type or select the default selection code for service orders.
Note: If you do not have E-Service managementin your license, this function will not be available.
Contract
Type or select the default selection code for service
contracts.
Note: This function is available only if you have E-Service management andCustomized software in your license.
Web service section
Select this check box to automatically synchronize the sales
order transactions in Exact Globe Next with their linked
requests that have been created in Exact e-Synergy. The implementation of
this web service is based on the web address you define at Web address under
the Company section in System ? General ? Settings ? Company
data settings.
Note: This function is available only if you have Exact Synergy Enterprise and/or the Exact Globe
Next – Exact e-synergy integration in your license.
Price management section
Price lists/price agreements per item group
Select this check box to allow you to create and maintain
price lists/price agreements for a list of items based on the item groups.
Note: This function is available only if you
have E-Price Management and E-Order/E-Service
management/E-POS in your license.
Once you have selected the check box, a warning message like
“To fully gain from activating this setting, you are advised to clean up
your price lists/price agreements per item and create price lists/price
agreements per item group instead.” will be displayed on the screen. The
messages advises you to clean up the existing price lists/price agreements per
item data before you create price lists/price agreements for item groups. Click
OK. After you have enabled the Price lists/price agreements per
item group function, you will see new menu paths which include:
- Order ? Price management ? Per item group ? Maintain
- Order ? Price management ? Per item group ? Report
- Invoice ? Price management ? Per item group ? Maintain
- Invoice ? Price management ? Per item group ? Report
- Purchase ? Price management ? Per item group ? Maintain
- Purchase ? Price management ? Per item group ? Report
- POS ? Price management ? Per item group ? Maintain
- POS ? Price management ? Per item group ? Report
Sales commissions section
Use sales commission
Select this check box to enable the sales commission mode,
display all the sales commission related functions, and hide all the commission
invoice related functions. Clear this check box to enable the commission
invoice mode, display all the commission invoice related functions, and hide
all the sales commission related functions. When attempting to switch between
the two modes, you will be notified on any outstanding commission invoices or
sales commissions to be processed. You can switch to the sales commission mode
only when the outstanding commission invoices are printed and paid but you can
switch to the commission invoice mode without processing the sales commissions.
Unless there are outstanding commission invoices, by default, the
administration will be in the sales commission mode.
Commission method
Select Item percent/amount, Margin,
or Total sales amount to calculate the amount of sales
commissions for the portion of the corresponding sales employee in sales
transactions using the corresponding methods. By default, Item
percent/amount is selected. For more information on the formula
for different commission methods, see Processing
Sales Commissions.
Process commission method
Select By invoice or By cash
receipts to define whether commissions will be paid to sales employees
once the corresponding invoices are processed or only when the invoices are
paid by debtors, respectively. By default, By invoice is
selected. For more information on the formula for calculating the sales
commissions due for payment using different commission processing methods, see Processing
Sales Commissions.