Shop Floor Control – Viewing production entries error log
Menu path
Production à Reports à SFC back office à Production entries error log
Introduction
On this page, you can view the log for errors that occurred on the Issue materials, Quantity complete, and Production receipt pages in the Shop Floor Control (SFC) system. These errors indicate that the transactions have not been successfully posted to Exact Globe Next. You can also resubmit these failed transactions to Exact Globe Next.
The types of errors that could occur are:
- Expired session — A transaction that is idle in the EntityFinancialTransactions table for one hour or more and not posted to Exact Globe Next will be considered as a failed transaction. The transaction in the table will have “1” set as the entry status and the error will be logged.
- Multiple lines — When Valid is defined at Selection: Serial/batch numbers under the Order settings in Exact Globe Next and a serial item has been issued with a duplicate serial number in the SFC system, an error will be logged. This type of error is applicable only to the Issue materials and Production receipt transaction types.
Roles and rights
To access this page, the Administrator, Shop floor control, or Professional role is required.
Notes:
- For more details on function rights, go to System à Setup à Security à Function rights.
- For more details on roles, go to System à Setup à Security à Roles.
What version are you using?
The information in this document is based on product update 252.
How do I view the error log for production entries?
- Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
- On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
- Click Production at the top menu, and then click Reports.
- Click Production entries error log in the SFC back office section. The Production: Production entries error log page will be displayed.
- Define the search criteria, and then click Show.
Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click 
. Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.
How do I delete the error log for production entries?
- Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
- On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
- Click Production at the top menu, and then click Reports.
- Click Production entries error log in the SFC back office section. The Production: Production entries error log page will be displayed.
- Define the search criteria, and then click Show.
- Select the check boxes next to the respective entries that you want to delete.
- Click Delete.
Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.
How do I resubmit the production entries to Exact Globe Next?
- Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
- On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
- Click Production at the top menu, and then click Reports.
- Click Production entries error log in the SFC back office section. The Production: Production entries error log page will be displayed.
- Define the search criteria, and then click Show.
- Select the check boxes next to the respective entries that you want to resubmit.
- Click Resend.
Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.
Buttons
Show
Click this to display the results according to the defined criteria.
Note: Once you have clicked this button, the name of the button will change to Refresh.
Refresh
Click this to update the results according to the defined criteria.
Reset
Click this to clear all the defined criteria so that you can start a new search.
Delete
Click this to delete the selected entries.
Note: This is available only after you have clicked Show.
Resend
Click this to resubmit the selected entries to Exact Globe Next. Once successful, these entries will be removed from this page.
Note: This is available only after you have clicked Show.
Close
Click this to exit.
Fields
Criteria section
Date + time
Type or select a date or a range of dates, and type a time or duration to display the errors that were logged at the defined date and time.
Transaction type
Select one of the following options to display errors belonging to the selected transaction type:
- Production order status
- Issue materials
- Job operation
- Production receipt
Columns
Select the check boxes to determine the entries that you want to delete.
Date
This column displays the dates and times when the errors were logged.
Error message
This column displays the error messages of the entries.
Production order
This column displays the production order IDs.
Step
This column displays the steps of the operations.
Note: This is applicable only to the Job operation and Issue materials transaction types.
Operation
This column displays the operations.
Note: This is applicable only to the Job operation and Issue materials transaction types.
Operation description
This column displays the descriptions of the operations.
Note: This is applicable only to the Job operation and Issue materials transaction types.
Quantity
This column displays quantities of the transactions.
Note: This is applicable only to the Job operation transaction type.
Status
This column displays the statuses of the operations (for the Job operation transaction type), and the statuses of the production order (for the Production order status transaction type).
Note: This is applicable only to the Job operation and Production order status transaction types.
Person
This column displays the people who performed the transactions.
Division
This column displays the codes of the divisions that the people belong to.
Click this icon to view the details of the respective entry. For more information, see Viewing error details of the production entries.
Note: This is applicable only to the Issue materials and Production receipt transaction types.
Related documents
| Main Category: |
Support Product Know How |
Document Type: |
Online help main |
| Category: |
On-line help files |
Security level: |
All - 0 |
| Sub category: |
Details |
Document ID: |
24.684.172 |
| Assortment: |
Exact Synergy Enterprise
|
Date: |
11-11-2013 |
| Release: |
251 |
Attachment: |
|
| Disclaimer |