Exact Synergy Enterprise

Shop Floor Control – Viewing hour entries error log

Menu path

Production à Reports à SFC back office à Hour entries error log

Introduction

On this page, you can view the log for hour entries that have not been successfully posted to Exact Globe Next. These records are errors that occurred on the Time registration page in the Shop Floor Control (SFC) system. You can also resubmit these failed transactions to Exact Globe Next.

The types of errors that could occur are:

• Expired session — A transaction that is idle in the ProductionTimeEntries table for one hour or more and not posted to Exact Globe Next will be considered as a failed transaction. This transaction in the table will have “1” set as the entry status and the error will be logged.
• Common error logging — Other common error logging in the ProductionTimeEntries table will have the entry status set to "2" and the error will be logged.

Roles and rights

To access this page, the Administrator, Shop floor control, or Professional role is required.

Notes:

• For more details on function rights, go to System à Setup à Security à Function rights.
• For more details on roles, go to System à Setup à Security à Roles.

What version are you using?

The information in this document is based on product update 252.

How do I view the error log for hour entries?

1. Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
2. On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
3. Click Production at the top menu, and then click Reports.
4. Click Hour entries error log in the SFC back office section. The Production: Hour entries error log page will be displayed.
5. Define the search criteria, and then click Show.

Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.

How do I delete the error log for hour entries?

1. Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
2. On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
3. Click Production at the top menu, and then click Reports.
4. Click Hour entries error log in the SFC back office section. The Production: Hour entries error log page will be displayed.
5. Define the search criteria, and then click Show.
6. Select the check boxes next to the respective entries that you want to delete.
7. Click Delete.

Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.

How do I resubmit the hour entries to Exact Globe Next?

1. Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
2. On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
3. Click Production at the top menu, and then click Reports.
4. Click Hour entries error log in the SFC back office section. The Production: Hour entries error log page will be displayed.
5. Define the search criteria, and then click Show.
6. Select the check boxes next to the respective entries that you want to resubmit.
7. Click Resend.

Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.

Related documents

• Exact video library
• Logging in to Shop Floor Control via Exact Synergy Enterprise
• Production menu