You can see this screen by clicking Process at the Returns screen (go to Order/Entries/Fulfillment, and then click New returns). This screen allows you to generate and/or print credit notes, and print receiving slips for the returned items.
Type or select the invoice code of the credit note. By default, the invoice code displayed is based on the settings defined at System/Logistics/Invoice codes. This information is mandatory.
Select this check box if you want the credit note to include items with “0” amount.
Select this check box to print the credit note. By default, this check box is selected.
Note: The credit note can be printed only if the Authorize invoices check box is not selected at System/General/Settings, under Invoice settings. If the Authorize invoices check box is selected, the credit note will have to be authorized at Invoice/Entries/Authorize before the credit note can be printed.
Note: If this check box is selected, Print invoices screen will be displayed once OK is clicked. For more information, see Printing and processing invoices.
Type or select a layout to print the return slip. By default, a return slip layout is displayed based on the settings defined at System/General/Settings, under Document settings at the Logistics section in the Returns: Customer box. This information is mandatory.
Note: The Invoice code box, Zero invoice check box, and Print invoices check box are available only if you have selected the Credit note check box in the Returns screen (go to Order/Entries/Fulfillment, and then click New returns).
Click this to print the return slip and/or generate the credit note for the returned item(s).
Click this to exit.