Diagnostic checks
Menu path
System ➔ Checks ➔ Diagnose
Introduction
This document provides you the steps to performing
diagnostic checks for financial, logistics, and project operations in Exact Globe+.
What version are you using?
The information in this document is applicable to product
update 502 and higher. If you have versions lower than this, certain features
explained here will not be applicable.
How do I perform the diagnostic checks in Exact Globe+?
- In the Diagnose screen, define the relevant fields.
- Click Start.
- You will see a confirmation message. Click Yes to proceed, or click No
to cancel.
- If you clicked Yes, the diagnostic check will be performed and the results
will display the details of the items once the check has been completed.
Keep in mind: You will see a warning message when you open the Diagnose screen if there are active users accessing the same database.
How do I repair transactions with errors?
- In the Diagnose screen, run a diagnostic check.
- Once the check has been completed and the results are displayed, click Repair.
- You will see a confirmation message. Click Yes to proceed, or click No
to cancel.
- If you clicked Yes, the repair will then be performed. You will see a notification
message to indicate that the errors have been fixed.
- Click OK to exit, or click E-mail to email the details of the
transactions, or click Log to view the details of the transactions in
the Microsoft Excel format.
How do I view the log of the diagnostic checks?
- In
the Diagnose screen, click Log.
- The
information of the diagnostic checks will then be displayed in the Repairscreen.
Fields
All
Select this to check transactions in open and close periods.
Only in open periods
Select this to check transactions in open periods only.
Note: If you select the Only in open periods
option, the Financial year and Period fields will be disabled.
Financial year
Select the range of financial years to run the check. Select All if you want to check transactions for all the years.
Period
Type or select the range of financial periods to run the
check. Select All if you want to check transactions for all financial
periods. This function is enabled if you want to check for one financial year.
Note: If you select a range of years or the All
check box at Financial year, Period will be disabled. To enable the Period field, select a particular year at Financial year, for
example 2022 to 2023.
Financial
Select this check box to perform the diagnostic check
for financial transactions.
Logistics
Select this check box to perform the diagnostic check for
logistics transactions.
Project
Select this check box to perform the diagnostic check for the
hour entry transactions in projects.
Note: This check box is only available in the Advanced
mode.
Tabs
Financial
This tab displays all items related to financial
transactions that will be checked.
Logistics
This tab displays all items related to logistics
transactions that will be checked.
Note: If you are in the Simple mode, fewer
items will be checked under the Financial and Logistics tabs.
Project
This tab displays all items related to project transactions
that will be checked.
Note: The Project tab is only available in the
Advanced mode.
Buttons
Close
Click this to exit.
Start
Click this to start performing the checking process.
Repair
Click this to repair the transactions. After you click the Repair
button, a warning message shows. Click Yes
to continue.
Note: This button is only available if you have run the diagnostic check.
E-mail
Click this to email the results of the diagnostic check.
Note: This button is only available if you have run the diagnostic check.
Log
Click this to view all the information of the diagnostic
checks. The information includes the person who performed the checks, the dates
of the checks, the start and end times of the checks, durations of the checks,
and remarks.
Advanced
Click this to go to the advanced mode of the diagnostic
check which include project checking. The button will change to Simple
after you have clicked Advanced. Click Simple to return to the
simple mode.
You will see the buttons below once you have run the diagnostic check and click 
.
Entry
Click this to view the general journal entry screen of the selected journal entry.
Note: Select a record in the overview and click Zoom to enable the Entry button.
Zoom
Click this to view the details of the selected record.
Back
Click this to go back to the previous screen.
Note: This button is enabled only after you click Zoom.
Refresh
Click this to display the records based on the defined criteria.
Export
Click this to export the transactions to Microsoft Excel.
Match
Click this to match the selected transaction. For more information, see Matching entries.
Unmatch
Click this to remove the matching of the selected transaction.
Rebuild Terms
Click this to rebuild the term of the selected transaction.
Icons
This icon indicates that the transaction is error-free.
This icon indicates that an error is found in the
transaction from the diagnostic check.
Click this to view the details of the diagnostic check
results on the respective transactions.
Related documents
| Main Category: |
Attachments & notes |
Document Type: |
Online help main |
| Category: |
|
Security level: |
All - 0 |
| Sub category: |
|
Document ID: |
12.387.221 |
| Assortment: |
Exact Globe+
|
Date: |
11-08-2023 |
| Release: |
|
Attachment: |
|
| Disclaimer |