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Images (icons) are missing from Pick-IT buttons in Internet Explorer on PC

Problem

When starting Pick-IT locally on a PC or server (not on a mobile device) the images or icons are missing from the buttons. This would already be visible in the Pick-IT login page:

 

Reason

This is related to Windows (Internet Explorer) setting

 

Solution

This can be fixed two ways:

  • disable the Windows XP or Vista theme and using 'Windows classic' theme (Control panel Display settings)
      
  • disable graphical options within Internet Explorer; choose IE menu Tools/Internet options, tab 'Advanced', disable the option 'Enable visual styles on buttons and controls in web pages' in the section 'Browsing':
      

 

Related

     
 Main Category: Support Product Know How  Document Type: Support - On-line help
 Category: On-line help files  Security  level: All - 0
 Sub category: temporary  Document ID: 19.520.031
 Assortment:  Date: 04-02-2010
 Release:  Attachment:
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