Realizing service activities in bulk for Service management
Menu path
Service management à Repots à Bulk operations à Bulk realization
Introduction
This page allows you to realize the service activity requests in bulk.
Roles and rights
All users can realize the service activity requests in bulk.
Note:
- For more details on function rights, go to System à Setup à Security à Function rights.
- For more details on roles, go to System à Setup à Security à Roles.
What version are you using?
The information in this document is based on product update 252.
How do I realize the service activities in bulk?
- On the Bulk realization page, define the search criteria under the Criteria section.
- Click Refresh.
- Select the check boxes of the service activities that you want to realize.
- Click Realize.
Keep in mind: The Realize button is enabled only if a service activity request is selected.
Buttons
Refresh
Click this to update the results according to the defined search criteria.
Realize
Click this to realize the selected service activities.
Note: This button is enabled only if a service activity request is selected.
Close
Click this to exit.
Fields
Criteria section
Request created until
Type or select a date to view the service activity requests that are created before or on the selected date. By default, the current date is displayed.
Division
Type or select a division to view the service activity requests of the selected division. This field is mandatory.
Account
Type or select an account to view the service activity requests of the selected account. You can leave this field blank to display the service activity requests for any accounts.
Activity type
Type or select an activity type to view the service activity requests with the selected activity type. You can leave this field blank to display the service activity requests with any activity types.
Planned date
Type or select the planned date or date range to view the service activity requests with the selected planned dates. You can leave these fields blank to display the service activity requests with any planned dates.
Related documents
Main Category: |
Support Product Know How |
Document Type: |
Online help main |
Category: |
On-line help files |
Security level: |
All - 0 |
Sub category: |
General |
Document ID: |
25.303.784 |
Assortment: |
Exact Synergy Enterprise
|
Date: |
25-10-2013 |
Release: |
252 |
Attachment: |
|
Disclaimer |