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Overview of items received from supplier or returned from customers

Introduction

You will see this screen when you go to Purchase ➔ Entries ➔ RTV order, and then click New to create a new RTV order, or select an existing RTV order. At the RTV order entry screen, press the F4 key at Item under the RTV order lines.

Fields

This screen displays existing items received from suppliers or returned from customers through RMA orders. You can filter items that you want to display by defining the search criteria.

Returns section

Returns

Select Receipts to display existing receipts of items or select RMA orders to display existing RMA orders for items.

Selection section

Search

Click this to display the receipts or RMA orders based on the specified criteria.

Clear

Click this to clear all selections in the criteria.

Number of rows

Type the number of rows to be displayed for each page. If you have set the default to 10, then 10 rows will be displayed. Therefore, if you have more than 10 rows listed, the Previous and Next buttons become available.

Previous

Click this to return to previous page of results.

Next

Click this to return to next page of results.

Filter

Select the required option to filter the receipts or RMA order that starts with or contains a certain letter or word.

Item code

Type or select the item code to display receipts or RMA orders for the selected item.

Purchase order

Type the purchase order number to display the receipts for the entered purchase order.

Note: This is available if you have selected Receipts at Returns.

RMA order

Type the RMA order number to display entered RMA order.

Note: This is available if you have selected RMA orders at Returns.

Description

Type the description to display the receipts or RMA orders with the entered description.

Sales unit

Type the sales unit to display the receipts or RMA orders with the entered sales unit.

Serial number

Type the serial number to display the receipts or RMA orders having items with the entered serial number.

Your ref. (reference)

Type the Your ref. number to display the receipts or RMA orders with the entered reference number.

Click Search and the receipts or RMA orders that match the specified criteria will then be displayed.

Buttons

Ok

Click this to enter the selected item to the RTV order line.

Close

Click this to exit.

Related document

     
 Main Category: Attachments & notes  Document Type: Support - On-line help
 Category:  Security  level: All - 0
 Sub category:  Document ID: 18.384.029
 Assortment:  Date: 26-09-2022
 Release:  Attachment:
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