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Exact Synergy Enterprise   
 

How-to: Using Exact Synergy Enterprise Document Downloader

Introduction

Exact Synergy Enterprise Document Downloader allows you to download documents (as well as the attachments in the documents) available in your Exact Synergy Enterprise application to your computer. The documents and attachments (if any) are downloaded to the specified folder, allowing you to access crucial information later on without the need to connect to the internet. You will need to install the application before you can use it. For more information, see How-to: Installing and Uninstalling Exact Synergy Enterprise Document Downloader.

This document provides a step by step guide on using Exact Synergy Enterprise Document Downloader

Button

The buttons are described in the relevant sections.

Description

This document is divided into the following sections for better viewing:

Specifying the folder for downloaded documents and attachments

You can specify the folder where all the downloaded documents and attachments will be saved to.

To specify the folder:

1.    Double-click the ESEDocumentDownloader.exe shortcut that has been created at your desktop. You will see the following screen:

2.    Fill in your user name and password, and then click OK. The following screen is displayed:

 

3.    Then, click Options in the left menu. The following screen is displayed:

 

4.    At Destination folder, you can click browse_icon.png to specify the location where the documents or attachments will be downloaded.

5.    Finally, click Save.

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Downloading multiple documents and attachments

To download multiple documents and attachments:

1.    Double-click the ESEDocumentDownloader.exe shortcut that has been created at your desktop. You will see the following screen:

2.    Fill in your user name and password, and then click OK. The following screen is displayed:

3.    Click Let’s start to begin your search for documents. You will see the following screen:

4.    Fill in the relevant information in the filter criteria. You can click customize_icon.png Customize to add or remove criteria from the screen.

5.    Next, click Show. The documents that match the defined criteria will be listed, as displayed in the following screen:

6.    Then, select the check boxes next to the relevant documents that you want to download. By default, all the check boxes will be selected.

7.    Click Download to download the selected documents and the attachments (if any).

8.    Once the downloading process is completed, you will see the following screen:

 

9.    Click Done. You can repeat Step 4 to download more documents and attachments if required. Otherwise, you can close the application.

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Additional notes:

  • The document body be saved as a HTML file with the format: <ID of the document> - <name of the document>.
  • The document attachment will be saved as the original file type with the format: <ID of the document> - <name of the attachment>.
  • If a document is empty but contains attachments, a HTML file will still be created. A message will be embedded in the HTML file to denote that.
  • If a document is empty and does not contain any attachment, a HTML file will still be created. A message will be embedded in the HTML file to denote that.

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Related document

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: General  Document ID: 19.668.584
 Assortment:  Date: 18-11-2009
 Release:  Attachment:
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