This document describes the configuration steps required to set up the synchronization between Microsoft Exchange and Exact Synergy Enterprise in ELIS. For more information on the supported operating systems for the Microsoft Exchange server and the system requirements for Exact Synergy Enterprise, see Exchange Server Supportability Matrix at http://technet.microsoft.com/en-us/library/ff728623(v=exchg.150).aspx and Hardware and software requirements for Exact Synergy Enterprise.
Note that the current version of Exact Exchange Integration in ELIS supports the use of the two different domains (the active directory domain and the Exchange Online email domain) for Exact Synergy Enterprise and Exact Exchange Integration, and is only applicable for Microsoft Exchange Online. The following are the examples of the related domains:
This document describes the following:
To start the setup, the server must have the following:
To install the Exact Exchange Integrator solution via FTP, go to the ELIS management console and then click Check for updates. The following screen will be displayed. The Check for updates screen allows you to download and update the existing version, and install all the dependencies.
Under Solutions on the right panel, select Exchange Synchronization. The following screen will be displayed:
Click Install under the Action column, and the ELIS management console will download and install the c solution. Once the installation is completed, “Updated” will be displayed under the Status column and the installed application(s) will be displayed on the left panel.
When you update or install the Exchange Synchronization solution, the product packages will also be updated without any warning message. The updates for the product packages will take effect immediately and based on the activation configuration, you have to manually update the configuration or activation.
Note: Before configuring the Exchange Synchronization solution, the Exact Synergy Enterprise package must be configured. The product package will be automatically installed once you have set up the Exchange Synchronization solution. For more information on configuring the product packages, see How-to: Setting up client endpoints for Exact Lightweight Integration Server (ELIS).
After setting up the Exchange Synchronization solution, you have to configure and activate the solution before the solution can be used.
To activate the Exchange Synchronization solution, click Exchange Synchronization under Solutions on the left panel, and then click Add. The following screen will be displayed:
In the New configuration: Exchange Synchronization screen, select a product under the Select client(s) section, and then click Next. The following screen will be displayed:
In the New – Add-on configuration screen, define the relevant fields.
Below are the descriptions of each field:
Microsoft Exchange information section
Next, select the Activate now check box to activate the solution, and then click Save.
The following screen will be displayed:
For more information on the role and rights for the service account, see How-to: Installing Exact Exchange Integrator (Microsoft Exchange 2010).
For on-premise Exchange servers, for example, Exchange 2013, 2016, or 2019, the server can be optionally configured with Auto Discover.
Exchange 2013, 2016, or 2019 with Auto Discover enabled
Note that you don’t have to enable Auto Discover if you already have defined the Exchange server address.