Customizing Request Type Fields - Priority
Customizing Request Type Fields - Priority
Introduction
You can configure the Priority field for a request
type in this page. This field is presented as a drop-down list in a request. Users
can select one of the five options to signify the priority level of the request.
Description
The following describes only the settings specific for the Priority
field. For more information on the menu path, roles and rights, buttons, and
other settings available in most request fields, see Customizing
Request Type Fields (Main Document).
- Search keyword: Type "priority" in the Name
box and click Refresh. Click the Priority field to add and configure the field in the
request type.
- Automatic label: In a generated request form, the
automatic label is "Priority".
Note: The Mandatory section is not available
for this field.
Default section
Default
Select 1 - Urgent, 2 - High, 3 - Medium,
4 - Low, or 5 - Long term to set this as the preselected priority
level when the request is being created. The user can change the preselected
priority level unless you have disabled the editing of this field for a
relevant status of the request in the Edit section.
Related document
Main Category: |
Support Product Know How |
Document Type: |
Online help main |
Category: |
On-line help files |
Security level: |
All - 0 |
Sub category: |
Details |
Document ID: |
15.566.518 |
Assortment: |
Exact Synergy Enterprise
|
Date: |
03-09-2007 |
Release: |
|
Attachment: |
|
Disclaimer |