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Overview of sales orders to be printed and processed

Menu path

Order ➔ Entries ➔ Print / Process

Introduction

The Print / Process screen displays an overview of the sales orders which are ready to be printed and processed. Printed sales orders are used as delivery notes for the customers who placed the sales orders to verify that the items ordered are registered correctly. You can also send the delivery notes to the customers by e-mail. Furthermore, invoices can be generated and printed for the unfulfilled sales orders. From this overview, you can:

  • create and edit notes,
  • view or add attachment to the sales orders,
  • view the log based on the changes made to the sales orders,
  • change the fulfillment date of the sales orders,
  • print delivery notes, and/or generate and process invoices for sales orders, or
  • view sales orders.

However, delivery notes can only be printed after the sales orders are authorized, unless authorization is made optional at System ➔ General ➔ Settings, under Order settings, whereby the Sales order check box under the Authorize section is not selected.

Note: Only printing and processing of sales orders will be mentioned in this document. For more information on how to print and process return to merchant authorization (RMA) orders, see Overview of Return to Merchant Authorization (RMA) orders to be printed and processed.

What version are you using?

The information in this document is applicable to product update 394 and higher. If you have versions lower than this, certain features explained here will not be applicable.

How do I view or edit sales orders?

  1. Select Sales order under the Selection section.
  2. Define the relevant criteria.
  3. Click Search.
  4. Select the required sales order.
  5. Click Open. For more information, see Creating and maintaining sales orders.

How do I create or edit notes related to sales orders?

  1. Select Sales order under the Selection section.
  2. Define the relevant criteria.
  3. Click Search.
  4. Select the required sales order.
  5. Click Note. For more information, see Creating and maintaining notes.

How do I display or add attachments to sales orders?

  1. Select Sales order under the Selection section.
  2. Define the relevant criteria.
  3. Click Search.
  4. Select the required sales order.
  5. Click Attachment. For more information, see Viewing attached documents.

How do I view the history of changes made to sales orders?

  1. Select Sales order under the Selection section.
  2. Define the relevant criteria.
  3. Click Search.
  4. Select the required sales order.
  5. Click Logbook. For more information, see Viewing logbooks of orders and quotations.

Keep in mind: This button is displayed only if you have selected the Logbook check box under the Entry section in the Order settings screen at System ➔ General ➔ Settings. To view information in logbooks, the function right View logbook information right is required.

How do I change the fulfillment dates of sales orders?

  1. Select Sales order under the Selection section.
  2. Define the relevant criteria.
  3. Click Search.
  4. Select the required sales order.
  5. Click Change. For more information, see Changing fulfillment and receiving date for orders.

How do I print delivery notes, and/or generate and process invoices for sales orders?

  1. Select Sales order under the Selection section.
  2. Define the relevant criteria.
  3. Click Search.
  4. Select the required sales order(s).
  5. Click Print. For more information, see Generating and printing invoices for sales orders and service orders.

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Related documents

     
 Main Category: Attachments & notes  Document Type: Online help main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 12.556.243
 Assortment:  Date: 26-09-2022
 Release:  Attachment:
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