Introduction
This document describes the functionality of recounts in WMS Guided
Counts.
Description
Recounts for WMS Guided Counts was
introduced in product update 403, and is a sub process within the WMS counts
process. Recounts can be repeated until you 'trust' the count.
For a visual presentation of the counts process when recounts is enabled,
please have a look at
this document (opens in a new window).
This document contains following sections:
The complete counts process, including recounts, consists of following
process steps:
- creating a new count
- sending the count 'picking' (filtering possible)
- scanning the count
- reading back
- evaluating read back counts for recounts
- send recounts picking again (goes back to step 2)
- confirming recounts after read back
- comparing counts to Globe shelf stock
- processing counts
This document will zoom in on steps 5 to 7.
Recount settings
In menu System, General, Settings, WMS Inventory, a separate Recount section is available with the following options:
Enable recounts
This setting has following choices:
- Always show recounts screen
After reading back counts, the 'Start recounts' screen will always show
automatically.
All count lines having at least a 'maximum' difference (see below), are
automatically selected for recount.
You are also able to start recounts manually from status Scanned or
Validated.
- When exceeding maximum difference
After reading back counts, the 'Start recounts' will only show automatically
when differences, higher than the 'maximum difference %' (see below), have
been encountered.
All count lines having at least this 'maximum' difference, are automatically
selected for recount.
You are also able to start recounts manually from status Scanned or
Validated.
- Never (default)
The 'Start recounts' screen will never show automatically, and also the
recounts buttons are not visible in the Counts control center.
Maximum difference (%)
This setting is used :
- to automatically select count lines for recounts in the 'Start recounts'
screen
- to start the 'Start recounts' screen only when large differences are
encountered ('enable recounts' was set to 'When exceeding maximum
difference')
Start Recounts screen
The 'Start recounts' screen will show after reading back scanned counts,
depending on the setting 'Enable recounts' :
This view shows total quantities per item per location. If the maximum difference percentage is reached (as configured in 'Maximum difference (%)' field), the item will be flagged for a recount.
Stock : Shelf stock in Globe as per 'reference date' (shelf stock is
determined and saved with the count, when creating the count range)
Quantity counted: current count quantity
'Select all' switch: gives you the possibility to select or unselect
all lines:
- click once to enable, all lines will be selected for recount, or
- click again to clear all 'recount' checkmarks.
The button 'Recount' will send the lines, selected for recount,
picking again. The standard 'send to scanner' procedure is applied for this
step.
The 'Close' button closes this screen, but any changed selections are
not saved when you close the screen without using the Recount button.
Recount lines in status 'picking' are treated as regular counts. On the
scanner there is no indication if the count is a recount or not.
On reading back, both regular counts and recounts (depending status 'ready'
on the hand terminal) are read back.
When regular counts are read back, the screen 'Start Recounts' will show,
depending on the setting 'Enable recounts'.
When recount lines are read back, the screen 'Finish Recounts' will
first show.
Finish Recounts screen
After reading back recount lines, a screen will first show in which you will have to confirm per line whether:
- to use the recount ('Quantity recounted'): enable the checkmark in 'Use
recount quantity, or
- to use the original count ('Quantity counted'): do not enable the
checkmark
When done, press the button Confirm.
Now the count quantities are changed according to your selection 'Use recount
quantity' and the recounts will be moved as regular counts to status 'Scanned'.
The recount lines are now no longer 'recounts' but regular counts.
As long as these recounts are not confirmed (because you closed the Finish
Recounts screen using 'Close' without confirming), the recount lines will stay
in status 'recounted',
and regular count lines in other statuses will not show until this
recount has been confirmed.
To start 'Finish Recount' again, you can select status 'recounted' and use
the button 'Finish recount' in the control center.
After pressing Confirm the 'Start recount' screen could show
again, depending on the setting 'Enable recounts'.
So when there are still 'large' differences, the screen may pop-up again
automatically.
From this screen you can start yet another recount, or you can just press
Close to not start a recount.
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