Viewing status processing report for Service management
Menu path
Service management à Reports à Service activities à Status processing
Introduction
This page displays the statuses of the Exact Globe Next background processes for Service management.
Roles and rights
All users can view the statuses of the background processes.
Note:
- For more details on function rights, go to System à Setup à Security à Function rights.
- For more details on roles, go to System à Setup à Security à Roles.
What version are you using?
The information in this document is based on product update 252.
How do I view the status of the background process?
- On the Status processing page, define the search criteria under the Criteria section.
- Click Refresh.
Buttons
Refresh
Click this to update the results according to the defined search criteria.
Close
Click this to exit.
Fields
Criteria section
Division
Type or select a division to view the statuses of the background processes for the selected division. You can leave this field blank to view the statuses of the background processes for any divisions.
Customer
Type or select a customer to view the statuses of the background processes for the selected customer. You can leave this field blank to view the statuses of the background processes for any customers.
Request
Type or select a request or range of requests to view the statuses of the background processes for the selected requests. You can leave these fields blank to view the statuses of the background processes for any requests.
Origin
Select Service activity or Invoices to view the statuses of the background processes for the service activities or invoices. By default, Service activity is displayed.
Status
Select the statuses of the background processes to be displayed. You can select the Completed processes, Pending processes, and/or Errors check boxes.
Related documents
| Main Category: |
Support Product Know How |
Document Type: |
Online help main |
| Category: |
On-line help files |
Security level: |
All - 0 |
| Sub category: |
Details |
Document ID: |
25.301.751 |
| Assortment: |
Exact Synergy Enterprise
|
Date: |
24-10-2013 |
| Release: |
252 |
Attachment: |
|
| Disclaimer |