Creating and modifying quotations
Menu paths
- Go to Modules > Customers > Entry > Entry > Quotation to display the Quotation: New page.
- Click New: Quotation or Quotation under Create in the left menu to display the Quotation: New page.
- Go to to display the Quotations: Search page.
- Click Search: Quotations, or Quotations under Search in the left menu to display the Quotations: Search page.
- Click Quotations under the Monitor section on the account cards to display the Quotations page.
- Click Quotations under the Monitor section on the opportunity cards to display the Quotations page.
- Click the Quotations link or My quotations under My work in the left menu to display the My quotations page.
Introduction
Sales quotations are created when customers want to know the prices for certain items. Other relevant information in a sales quotation is the payment condition, discounts, expiry date of the quotation, and others. On this page, you can:
- create quotations,
- edit existing quotations,
- delete quotations,
- perform a mail merge based on the created quotation template,
- generate quotations through the Word Merge functionality, or
- convert quotations to sales orders in Exact Globe+.
Note: Information of the items in quotations, such as the descriptions and sales prices of the items, can be taken from Exact Synergy Enterprise or Exact Globe+. Sales prices of items retrieved from Exact Globe+ will take into consideration the discount given to the respective customer as listed in a price list or price agreement. In order to have the information of the items retrieved from Exact Globe+, you have to select the Back office item prices check box on the Accounts: Settings page.
Roles and rights
Anyone can create quotations. However, you can only modify quotations if you fulfil the following criteria:
- You are the owner of the quotation card.
- You are the manager of the owner to the quotation card.
Notes:
- For more details on function rights, go to .
- For more details on roles, go to .
What version are you using?
The information in this document is applicable to product update 504 and higher. If you have versions lower than this, certain features explained here will not be applicable.
How do I create quotations?
- On the My quotations page or Quotations page, click New, and then define the fields. Alternatively, on the Quotation: New page, define the fields.
- Click Save, and then Close to exit.
Keep in mind: All fields with the “!” icon are mandatory.
How do I edit quotations?
- On the Quotations: Search page, My quotations page, or Quotations page, define the search criteria, and then click Show.
- Click the link of the required quotation in the Quotation number column. Make the changes.
- Click Save, and then Close to exit.
How do I delete quotations?
- On the Quotations: Search page, My quotations page, or Quotations page, define the search criteria, and then click Show.
- Click the link of the required quotation in the Quotation number column.
- Click Delete.
- Click Save, and then Close to exit.
How do I view merged quotations?
- On the Quotations: Search page, My quotations page, or Quotations page, define the search criteria, and then click Show.
- Click the link of the required quotation in the Quotation number column.
- Select the required quotation template at Template.
- Click Open in MS Word.
Keep in mind:
- This button has been replaced with Generate Quotation from product update 250 onwards. However, it is still available by default for existing users moving to product update 250, and if the New Word Merge check box under the Word Merge section on the Document: Settings page has not been selected. For more information, see Setting up documents.
- An error message “Please select a template first” will be displayed if you click Open in MS Word before defining a quotation template. For more information, see How-to: Creating quotation templates.
How do I generate quotations?
- On the Quotations: Search page, My quotations page, or Quotations page, define the search criteria, and then click Show.
- Click the required quotation link in the Quotation number column.
- Click Generate Quotation. For more information, see Creating letters with Word Merge on single processes and How-to: Generating quotations using Word Merge.
Keep in mind: This is only available if the New Word Merge check box under the Word Merge section on the Document: Settings page is selected. For more information, see Setting up documents. This setting is available only for existing users moving to product update 250. From product update 250 onwards, by default, the Generate Quotation button will be displayed, replacing the Open in MS Word button.
How do I convert quotations to sales orders?
- On the Quotations: Search page, My quotations page or Quotations page, define the search criteria, and then click Show.
- Click the link of the required quotation in the Quotation number column.
- Click Create sales order. For more information, see How-to: Converting quotations to sales orders in Exact Globe+.
Buttons
Save
Click this to save a new or modified quotation.
Delete
Click this to delete a quotation. A message “Are you sure that you want to delete this record?” will be displayed. Click OK to delete the quotation or click Cancel to cancel the delete process. This button is only available when you edit an existing quotation.
Open in MS Word
Click this to view the merged quotation in Microsoft Word. This button is only available when you are the owner of the quotation card or the manager of the owner to the quotation card. If you have not defined a quotation template at Template, a message "Please select a template first" will be displayed.
Note: This button has been replaced with Generate Quotation from product update 250 onwards. However, it is still available by default for existing users moving to product update 250, and if the New Word Merge check box under the Word Merge section on the Document: Settings page has not been selected. For more information, see Setting up documents.
Generate Quotation
Click this to generate quotations through the Word Merge functionality. For more information, see How-to: Generating quotations using Word Merge.
Note:
- This button is only available when:
- the New Word Merge check box under the Word Merge section on the Document: Settings page is selected. For more information, see Setting up documents. This setting is available only for existing users moving to product update 250. From product update 250 onwards, by default, the Generate Quotation button will be displayed, replacing the Open in MS Word button, and
- you are the owner or the manager to the owner of the quotation card.
- The number of decimal places for the values at Sales price and Amount will follow the precision defined for the currency at Prices and Amounts respectively under the Precision section at .
Create sales order
Click this to convert the quotation to a sales order in Exact Globe+. This button is available only if the Convert to back office sales order check box under the Quotation section at is selected and you have been assigned the function right 740 - Allows to convert quotations to back office sales orders. For more information, see How-to: Converting quotations to sales orders in Exact Globe+.
Note: Once a quotation is converted to a sales order, the status of the particular quotation will automatically be set to Won and the quotation can no longer be modified. You can then access the sales order via a link in the Sales order no. field when viewing the quotation card. The sales order can also be accessed in Exact Globe+.
Close
Click this to exit.
Fields
Quotation section
This section allows you to define the relevant or mandatory information when creating or modifying quotations. The following information in this section cannot be modified for quotations with the Won status.
Quotation number
This is a system generated number once a quotation has been created and it cannot be edited. For more information, see the Quotation section in Defining account settings. This is not available if the quotation is new.
Account
Type or select an account to create a quotation linked to that account. You can select all types of accounts except Bank, Employee, Division, and Supplier. For more information, see Creating and modifying company accounts. This field is mandatory.
Contact
Type or select a contact person to create a quotation linked to that person. The contacts available for selection are based on the account you have defined. For more information, see Creating and modifying contacts.
Division
Type or select a division to create or modify a quotation linked to that account selected at Account. By default, the division of the account will be displayed when the account is selected. This field is mandatory.
Currency
Type or select a currency to create a quotation based on that currency. For more information, see Modifying currencies. This field is mandatory.
The following details are relevant to this field:
- When quotations are created, the quotation owner’s division currency is prefilled. When you define an account in the quotation card that has a different currency (predefined in the account card), the currency of the account will take precedence and override the currency of the quotation owner.
- Changing the account in a quotation will cause the system to retrieve and recalculate the item price for all items in the quotation.
- If an item’s currency is different from the quotation currency, the item’s price will be automatically converted to the quotation currency.
- When you edit a quotation and change the currency, the system will reconvert all amounts to the specified currency.
- When calculating currency conversion, the system will retrieve the item’s price based on the quoted date.
Payment condition
Type or select a payment condition to create a quotation based on that payment condition. By default, the payment condition defined under the Financial section of the account card will be prefilled. For more information, see Creating payment conditions.
Your reference
Type the customer’s reference to create a quotation based on this reference.
Sales order no.
Click the hyperlink to display the sales order created for the particular quotation. This field is available only if the quotation is in the Won status.
Status
Select the status of the quotation. You can choose from Open, Lost, or Won.
Owner
Type or select a person to create a quotation linked to that person. For more information, see Creating and modifying entries for people.
Note: When you create a quotation, you will by default become the owner of the quotation. However, as the creator of the quotation, you can define an owner for the quotation other than yourself.
Expiry date
Type or select an expiry date to create quotation expiring within that date. This field is mandatory.
Template
Select a quotation template to create a quotation based on that template. You can save quotation templates as a document (.docx) attachment. When saved as attachment, only documents of type Quotation template that contain none (0) or one (1) attachment will be available for selection. The following messages for various scenarios will be displayed when you click Open in MS Word:
- If you manually set documents of type Sales quotation to not allow any attachments, a message "The quotation could not be opened in MS word. The document type used to save the quotation has an incorrect setting. Please contact your system administrator for more information." will be displayed.
- The message "The quotation template has been changed and can no longer be used. Please select another quotation template to open the quotation in MS Word." will be displayed if:
- You change the selected quotation template so that it has more than one attachment.
- The document selected at Template does not have an "Approved" status.
- You change the attachment in the selected quotation template to a non .docx format.
- If you manually delete the selected quotation template, your selection at Template will be removed and the system will indicate that this is a mandatory field. A message "Mandatory: template" will be displayed.
The system will perform a check on the merged attachment of the quotation template before it is uploaded to ensure that it is within the allowed size limit.
Note:
The system will not merge tags that contain HTML codes or pictures that are added in the "quotation lines" section of the quotation template. Tags that are added to Microsoft Word's header and footer sections also will not be merged. For more information, see How-to: Creating quotation templates.
This field is not available from product update 250 onwards. However, it is still available by default for existing users moving to product update 250, and if the New Word Merge check box under the Word Merge section on the Document: Settings page has not been selected. For more information, see Setting up documents.
Opportunity
Type or select an opportunity to create quotations linked to that opportunity. The opportunities available for selection are based on the Account defined. For more information, see Creating and modifying opportunity cards.
Project
Type or select a project to create quotations linked to that project. For more information, see Creating and modifying projects.
Summary section
This section displays the total amount quoted and the discount, if any.
Quoted amount
The system will automatically sum up the amount of each item quoted and the total amount is displayed.
Discount
The system will automatically sum up the discount of each item quoted and the total discount is displayed.
View printed quotations for this account
Click this to view all merged quotation documents saved in Exact Synergy Enterprise which are related to a specific account and of the document type Sales Quotation. For more information, see Viewing recent documents.
Note: This is only available when you edit an existing quotation.
This section allows you to define or modify information about the item(s) quoted, such as the item code and name (description), quantity, unit, sales price, discount percentage, discount amount, net amount, and others. To select items, press the F2 key. The Price list column is available only if the Back office item prices check box is selected on the Accounts: Settings page. For more information, see Defining account settings.
Item
Select one item or more for the quotation. To select the items, press the F2 key. Only items with the following criteria will be available for selection:
- Items with the Standard, Bulk issue, Labor hour, Machine hour, and Contract item types.
- Items with the Sales attribute.
- Items with the Active, Future, or Discontinued status.
- Items with a security level less than or equals to yours.
The item description is based on the country of the account, if the country-specific item description is defined for the item in the item card. However, if the country-specific item description is not defined for the item, the default item description World will be used.
Quantity
Type the number of quantity for the item in the quotation.
Note: You can also define a negative quantity. However, to be able to define a negative quantity, make sure the following criteria are met:
-
Back office connection is set up.
-
Exact Lightweight Integration Server (ELIS) is set up with Exact Word Merge Integrator add-on.
-
Word merge template is set up at .
Unit
This column displays the units of measurement for the respective items.
Sales price
Type the sale price for the item in the quotation. By default, the sales price of an item is based on the country-specific unit price. However, if the country-specific unit price is not defined for the item, the default unit price World will be used. For more information, see Creating and modifying items. You can click Delete to delete the relevant item(s).
Notes:
-
The number of decimal place for this value will follow the precision defined for the currency at Prices under the Precision section at .
-
You can also define a negative sales price. However, to be able to define a negative sales price, make sure to do the following:
-
Back office connection is set up.
-
Exact Lightweight Integration Server (ELIS) is set up with Exact Word Merge Integrator add-on.
-
Word merge template is set up at .
Discount (%)
Type the discount percentage for one quantity of the item.
Note:
- If this percentage value is modified, the values in the Discount amount and Amount columns will be automatically re-calculated.
- If the value in the Amount column is manually changed to a value greater than the calculated amount, the percentage value in the Discount % column will become a negative value.
- The number of decimal place for this value will always be 2.
Discount amount
This displays the discount amount for each item based on the quantity defined. The value is calculated using the formula: Discount amount per item x Quantity.
Note:
- The value in this column can be edited only if the No discount check box is not selected under the Attributes section on the item card. For more information, see Creating and modifying items.
- If this value is modified, the values in the Discount (%) and Amount columns will be automatically re-calculated.
Amount
This displays the amounts of items for the respective lines. The value is calculated using the formula: [Sales price x (100 - Discount %) / 100] x Quantity.
Note:
- If this value is modified, the values in the Discount (%) and Discount amount columns will be re-calculated.
- The number of decimal for this value will follow the precision defined for the currency at Amounts under the Precision section at .
Related documents
Main Category: |
Attachments & notes |
Document Type: |
Online help main |
Category: |
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Security level: |
All - 0 |
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Document ID: |
20.768.663 |
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Exact Synergy Enterprise
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Date: |
16-10-2024 |
Release: |
251 |
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Disclaimer |