Viewing sent and received e-Invoices using PEPPOL electronic invoicing service
Menu path
- Finance > Reports > Electronic Invoicing Service
- Invoice > Reports > Electronic Invoicing Service
Introduction
In the Electronic Invoicing Service screen, you can view the invoices sent and received electronically.
Note: This functionality is only available for the Dutch and Belgian legislations.
What version are you using?
The information in this document is applicable to product update 505 and higher (Exact Globe+) and product update 424 (Exact Globe Next). If your version is lower than this, certain features explained here will not be applicable.
How do I view the received e-Invoices?
- In the or screen, define the search criteria and then click Search.
- Click the Received tab.
- Select an e-Invoice.
- Click Zoom.
How do I resend failed Peppol invoices?
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In the or screen, define the search criteria and then click Search.
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Click the Sent tab.
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Select an e-Invoice.
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Click Resend.
How do I view the sent e-Invoices?
- In the or screen, define the search criteria and then click Search.
- Click the Sent tab.
- Select an e-Invoice.
- Click Zoom.
Fields
Date from / to
Type or select a date or date range to view the sent and received e-Invoices. Select the All checkbox to view all the e-Invoices.
Status
Select the status of the e-Invoice. The e-Invoice(s) with the selected status will be displayed:
Received tab
- Open - The e-Invoices have yet to be imported.
- Received - The e-Invoices have been retrieved but have not been processed.
- Processed - The e-Invoices have been processed.
- Rejected - The e-Invoices have been rejected.
- Error - The e-Invoices contain errors.
Sent tab
- Open - The e-Invoices have been received by PEPPOL but have not been sent.
- Sent - The e-Invoices were sent to PEPPOL.
- Error - The e-Invoices contain errors.
Account
Type or select an account to display the e-Invoices with the selected account. You can only select accounts where:
- the Coc number or VAT number is defined in the debtor maintenance,
- the status is not inactive, and
- the type is Suspect, Lead, Prospect, Customer, Reseller, Supplier, or Associate.
The e-Invoices will be displayed in the overview. You can view the e-Invoices you have received or sent using the Received and Sent tabs.
Received/Sent
Depending on which tab you have selected, the date and time when the e-Invoice was sent or received is displayed.
Subject
This column displays the subject of the received or sent e-Invoice.
Participant no.
The participant number of the relation is displayed. This is the participant number for e-Invoicing using PEPPOL.
Account
This column displays the code of the account.
Name
This column displays the name of the account.
Status
This column displays the status of the e-Invoice.
Buttons
Close
Click this button to close the screen.
Resend
Click this to resend the Peppol invoices that failed the validation in the Invoice Gateway (IGW). When you click this button, the system will display a progress indicator and start the resending process. During the resend, the system regenerates the invoice content using the latest invoice data. If the IGW continues to reject the invoice, the invoice will be displayed as Error in Exact Globe+ with the updated Sent date and time to reflect the latest resend attempt. However, if the invoice with the Error status was selected and was resent successfully, the error message will not be displayed, and the invoice will be displayed when the Sent status is selected. If the resend process is interrupted or has failed, a message will be displayed. The system will not regenerate the invoice content, and the existing invoice information remains unchanged.
Note: This button is available only if the company contains option 76 in the license and enabled when an invoice with the Error status is selected.
Process
Click this to import the received e-Invoices. You can change the e-Invoices to purchase invoices.
Note: This button is available only if you are using Exact Globe Next.
Zoom
Click this to open the selected e-Invoice.
Related documents
| Main Category: |
Attachments & notes |
Document Type: |
Online help main |
| Category: |
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Security level: |
All - 0 |
| Sub category: |
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Document ID: |
32.776.003 |
| Assortment: |
Exact Globe+
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Date: |
27-10-2026 |
| Release: |
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Attachment: |
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| Disclaimer |