Exact Synergy Enterprise

How-to: Posting announcements for social collaboration

Introduction

Announcements can be created and posted to the timeline and group for social collaboration. However, announcements can be created only if you have the Admin all group, Handle group everyone, or Administrator role. Emoji, hashtags, hyperlinks, italic, bold, and other word editing functionalities are supported. Synergy links and attachments can also be attached to the announcement. You can select to display the announcement for one day or one week, or manually select the duration of the announcement, or customize the duration of the announcement when you create the announcement. However, the poll functionality is not supported.

The announcement will be displayed on the announcement carousel based on the date and duration defined for the announcement (the announcement will be displayed below the Post section, and above all the feeds in the timeline or groups). If Read more is clicked on the announcement, the full content of the announcement will be displayed. Click < to read the previous announcement, or > to read the next announcement. However, < and > will not be displayed if there is only one announcement. The announcements on the announcement carousel will change every four seconds if there are multiple announcements (the announcements will not change if the mouse cursor is on the announcement carousel). Only five rows will be displayed for the title on the announcement carousel.

The expired announcements will be removed from the announcement carousel, and displayed in the timeline or group. The expiry date of an announcement will be based on the start date of the announcement. However, the date of the announcement can be changed.

The announcements will also be displayed on the right side of the page in the News tab, and the announcements that are posted to everyone and the news group will be displayed.

Note: The announcement will only be displayed in the timeline in the All or Posts tab (will not depend on the filtering). If filters are used, the announcement will only be displayed in the Custom tab based on the filtering.

Description

Creating announcements

1. On the Timeline page, click Announcement. The following page will be displayed:



2. At Choose a title for your announcement, type the title of the announcement.
3. Type the announcement at Write your announcement.
4. You can change the announcement banner under the Announcement banner section by clicking the  icon to change to another default banner, or click Change banner to upload a banner or remove the banner. The uploaded image can also be repositioned by dragging the image.
5. At Pinning for, select One day, One week, Manual, or Custom. By default, One day is displayed. If Custom is selected, you can select the date and time for the announcement.
6. You can also link documents, accounts, and others that are created in Exact Synergy Enterprise by clicking Synergy Link.
7. Click Attachments if you want to attach pictures and/or documents from your local drive.
8. Type the names of the people with whom you want to share the announcement at Share with.
9. Click Post.

Editing announcements

1. On the Timeline page, click the announcement that you want to edit.
2. Click the  icon on the announcement.



3. Click Edit post.
4. Make the necessary changes.
5. Click Post.

Note: You can edit all the announcements only if you have the Admin all Groups role. However, if you have the Handle group everyone and/or Administrator role, you can only edit the announcements that you have created.

Changing the date of the announcement

1. On the Timeline page, click the announcement that you want to edit.
2. Click the  icon on the announcement.
3. Click Edit post.
4. Click Change at Pinning for.
5. Select the date.
6. Click Post.

Deleting announcements

1. On the Timeline page, click the announcement that you want to delete.
2. Click the  icon on the announcement.
3. Click Delete post.

Pinning and unpinning announcements

Expired announcements can be moved from the timeline to the carousel. To pin the announcements, do the following:

1. On the Timeline page, click the announcement that you want to pin.
2. Click the  icon on the announcement.
3. Click Pin.

Announcements that are displayed in the carousel can be unpinned. However, you can unpin the announcement only if you have the edit rights. The unpinned announcements will be removed from the carousel, and displayed in the timeline as expired announcements. To unpin the announcement, do the following:

1. Click Read more on the announcement that is displayed in the carousel.
2. Click the  icon on the announcement.
3. Click Unpin. The message “Unpin this announcement. Unpinning this announcement moves it to the timeline. Do you want to unpin it?” will be displayed.

Changing the announcement background

The Announcement banner section allows you to change the background of the announcements.

1. On the Timeline page, click Announcement.
2. Under the Announcement banner section, click . You can also click Change banner to upload a new banner, or opt for no banners (grey background).

Related documents

• Discovering groups in social collaboration
• Overview of group timeline page
• Viewing timeline