How to shut down the Progress AppServer when starting stopping/starting of the Progress AppServer or Progress AdminService doesn't help?
Question:
How to shut down the Progress AppServer when starting stopping/starting the Progress AppServer or Progress AdminService doesn't help?
Answer:
Follow these step to shutdown and restart a hanging Progress AppServer:
1. Look up the the Process Identifier (PID) of the AppServer's Agent
Open the Progress Explorer Tool and open the 'Status' of the Progress AppServer and go to tab 'Details' . Look up the agent with the status "SENDING" and write down the corresponding PID.
2. Look up the PID in the task manager
Open the Task Manager, select 'View menu', then select columns and lookup the PID.
3. End the process of the PID
End the process of the PID.
4. Restart the Progress AppServer
Open de Progress Explorer Tool and start the AppServer
Technical manuals Exact Financials 7.11 - FAQ > How to shut down the Progress AppServer when starting stopping/starting the Progress AppServer or Progress AdminService doesn't help?
| Main Category: |
Support Product Know How |
Document Type: |
Support - On-line help |
| Category: |
On-line help files |
Security level: |
All - 0 |
| Sub category: |
Details |
Document ID: |
17.899.975 |
| Assortment: |
Exact Financials
|
Date: |
28-02-2014 |
| Release: |
7.11 |
Attachment: |
|
| Disclaimer |